About us



Buttle UK logoButtle UK Quality Mark

In 2009, Edinburgh Napier was awarded the Buttle UK Quality Mark for Care Leavers - the basis for our care leavers retention and progression strategies - and in 2012 the award was renewed for a further three years.

The challenges facing young people leaving care are enormous. For people suffering financial disadvantage and struggling to find somewhere to live - often without family support - applying for education, and succeeding while they are there, is a real achievement.

Customer Service ExcellenceCustomer Service Excellence

In December 2012 and 2013, our Information Services department, consisting of IT Services and the Library, was awarded the Customer Service Excellence Standard. We are the first University Information Services department in Scotland to achieve this award. 

The Customer Service Excellence Standard tests the areas that research has indicated are important for customers in great depth, with particular focus on delivery, timeliness, information, professionalism and staff attitude. The award also places emphasis on developing customer insight, understanding users' experience and measuring service satisfaction.


EcoCampus Silver AwardEcoCampus Silver Award

We are developing an Environmental Management System (EMS) at Edinburgh Napier to systematically assess, action, manage and systematically review all 43 identified significant environmental aspects at the University.  The EMS will ensure that robust governance and management procedures are in place, including legislative compliance.

We are using the EcoCampus management and assessment scheme to support our work.  We gained the Silver EcoCampus Award, the second stage of the assessment structure July 2014.  We plan to reach Platinum and ISO14001 accreditation by the end of the 2014/15 academic year.


Green League logoGreen League 1st Class

In the People & Planet Green League 2013, Edinburgh Napier was ranked 1st in Scotland and 16th in the UK out of the 143 universities that took part.

The University has progressively moved up the ranks of the league over the past four years and our position in 2013 is testament to the ongoing improvements in the University's environmental management and performance.


Investors in People

Investors in People is a national standard which sets a level of good practice for improving an organisation's performance through its people.

Edinburgh Napier University first achieved the standard in January 2000, and we have been successfully reaccredited in March 2004 and May 2007. In May 2010, the University achieved Investors in People Bronze, and in August 2013 achieved Investors in People Silver status for the first time.

These levels both reward organisations for additional achievements over and above the standard.


ROSPA Gold logoRoSPA President's Award

Edinburgh Napier has secured the Royal Society for the Prevention of Accidents (RoSPA) President's Award for 11 consecutive Gold Awards. The award for Occupational Health and Safety recognises consistently high standards in the management of Occupational Health and Safety within the University.

We are the first and only university in the UK to have received this award.


Small Business Charter Award

Edinburgh Napier University’s Business School has won a national award for its work supporting start-ups and small businesses.

The School has been awarded a bronze for its role within the Small Business Charter Award scheme, which was launched to bring UK business schools, business and entrepreneurs closer together.

Judges noted the 250-plus student start-ups the School has supported over the last decade, as well as the hundreds of local SMEs it works with annually to help them reach their potential.

Only two business schools in Scotland and 20 across the UK have achieved the SBC award.


Two Ticks Disability Symbol

Two Ticks logoThis symbol is awarded by Jobcentre Plus to employers in England, Scotland and Wales who have made commitments to employ, retain and develop the abilities of disabled staff.

It demonstrates that Edinburgh Napier commits to:

  • interviewing all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
  • discussing with disabled employees, at least once a year, what both parties can do to make sure the employee can develop and use their abilities
  • making every effort when employees become disabled to make sure they stay in employment
  • taking action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
  • reviewing these commitments each year and assessing what has been achieved, planning ways to improve on them and letting employees and Jobcentre Plus know about progress and future plans.