Registry Services co-ordinates and delivers key administrative services including admissions, student records, examinations, timetabling, graduations, modular course records, student loans and systems support
You will provide an excellent level of customer service to all customers on behalf of Registry Services and the Merchiston Campus Reception. This service will be delivered at the reception desk, over the phone and by e-mail. Customers include applicants, current students, visitors to the campus, staff and members of the public enquiring about Napier University.
You will have excellent customer service and communications skills. In addition you will have an attention to detail and the ability to work well in a busy team. You will also have good word, excel and data entry skills, and a minimum of an HNC or 3 Higher Grades. You should be willing to work flexible hours, including some evenings and weekends.