You will support the Head of Treasury and Transactions in providing an efficient, effective and comprehensive Treasury and Transaction service to the University and its customers. You will plan, supervise and process the routine operational activities of the credit control and debt recovery activities of the Income team ensuring excellent levels of operational effectiveness in line with agreed processes and timetables, ensuring consistent business processes are applied across the team for recording and managing student and commercial income and collection. You will also support the delivery in change and development and provide reports, analysis and comments on income and outstanding debt.
Demonstrable experience of credit control within a team is essential as is a high level of computer literacy including MS Word, advanced MS Excel skills, the use of database applications and network based email whilst also having sound communication and interpersonal skills at all levels. An ability to work under pressure to deadlines, prioritising workload with a strong attention to detail and a high level of customer service are necessary.