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Date Added: 25/09/2008 13:30 
Vacancy Ref: 65/706/01/CE 
Role Title: Team Leader (Customer Services) 
Department: Student Affairs   
Job Status: Full Time   
Contract Type: Fixed Term  Maternity Cover until 30 October 2009, secondments will also be accepted for this post.  
Closing Date: 10/10/2008 17:00 
Salary: £27,466 - £32,796 pro rata 
Job Summary:
You will support the planning and delivery of front-line enquiry services, including the management of professional reception services across five main campuses.  You will coordinate the marketing and promotion of Student Affairs by working closely with colleagues both across Student Affairs, and manage the service provided by student ambassadors and guides for all Student Affairs activities on a day-to-day basis.

You will have good interpersonal, communication and organisations skills with a commitment to high service levels and customer focus.  You will have the capability to supervise and facilitate the work of a team and be able to prioritise competing demands and meet deadlines.  You will have good Microsoft Office skills, and be educated to degree level.  You should be willing to work flexible hours, including some evenings and weekends.

Interviews will be held: Week beginning 27 October 2008

Appointments are nomrally made at the bottom of the salary scale.

Contact:
Application packs are available from Helen McKnight on 0131-455-6318 or by email:  h.mcknight@napier.ac.uk or you can apply online.
How to Apply:
Request an application pack from the contact above, or download the attached form(s) and return by email.

Find out more about Edinburgh Napier University in our:
Further Particulars (Grade 1 - 5)
Further Particulars (Grade 6 and over)


Apply online using our electronic application form.


Additional Information:
Attachments:
Edinburgh Napier University, Craiglockhart Campus, Edinburgh, EH14 1DJ
Telephone: 08452 60 60 40
Send us an Enquiry
Edinburgh Napier University is a registered Scottish charity. Registration number SC018373