Research Output

A social shaping perspective on an e-Governmental system(ic) failure.

  The paper that follows is concerned with the communities of interest (or actor networks) and communities of practice that articulate the delivery of e-government services, and with the discourse formations that shape the delivery of e-government services in the UK. The approach adopted within this paper is based on historical reconstruction and discourse analysis. This suggests that the delivery of an integrated and accountable e-government apparatus is a non-trivial objective for system developers, and that the overall complexity of such a development has been, and is grossly underestimated.

  • Date:

    31 October 2004

  • Publication Status:

    Published

  • Publisher

    Springer-Verlag

  • DOI:

    10.1007/978-3-540-30078-6_31

  • Library of Congress:

    JN101 Great Britain

Citation

Davenport, E. & Horton, K. (2004). A social shaping perspective on an e-Governmental system(ic) failure. In Traunmüller, R. (Ed.). Electronic Government, 186-193. doi:10.1007/978-3-540-30078-6_31. ISBN 978-3-540-22916-2

Authors

Keywords

e-government services; discourse; communities of interest;

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