Conference Paper (unpublished)
20 July 2015
Unpublished
Z665 Library Science. Information Science
Appleton, L., Hall, H., Duff, A. & Raeside, R. (2015, July). How do public libraries demonstrate their impact upon citizenship development in the UK? : results of a focus group methodology. Paper presented at 11th Northumbria International Conference on Performance Management in Libraries and Information Services, Edinburgh
Research StudentSchool of Computing
L.Appleton@napier.ac.uk
ProfessorSchool of Computing
0131 455 2760
H.Hall@napier.ac.uk
School of Arts and Creative Industries
Director of ERIBusiness School
0131 455 4308
r.raeside@napier.ac.uk
Social informatics; information and society; public libraires ' organisational role; quality management;