Research Output

New knowledge and micro-level online organization: 'communities of practice' as a development framework.

  The role of communities of practice in knowledge creation is recognized in a number of contexts. The authors take a socio-technical perspective and identify four characteristics of such communities: situated learning, situated action, distributed cognition and social infrastructure. These are combined into a loosely normative framework to define and analyze communities of practice at the level of online micro-organization. The framework is applied to three development projects: a reference service, a virtual enterprise initiative and a simulation of an electronic shopping mall. The authors discuss its potential in explaining and stimulating new knowledge in micro-level online work environments

  • Date:

    30 November 2000

  • Publication Status:

    Published

  • Publisher

    IEEE Computer Society Press

  • DOI:

    10.1109/HICSS.2001.926353

  • Library of Congress:

    HD28 Management. Industrial Management

  • Dewey Decimal Classification:

    658 General management

Citation

Davenport, E. & Hall, H. (2000). New knowledge and micro-level online organization: 'communities of practice' as a development framework. In Sprague, R. (Ed.). Proceedings of the 34th Annual Hawaii International Conference on System Sciences. doi:10.1109/HICSS.2001.926353. ISBN 0-7695-0981-9

Authors

Keywords

"Communities of practice"; knowledge management; organizational knowledge; online organization;

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