Research Output

Realising the potential of technology tools: expecting the unexpected.

  With reference to the domain of sociotechnical studies, this paper establishes reasons why expectations of technology implementations are often misguided. Examples from a number of scenarios drawn from academic research demonstrate the phenomena of "unexpected outcome" and strategies for their accommodation.

  • Type:

    Book Chapter

  • Date:

    30 November 2007

  • Publication Status:

    Published

  • Publisher

    Imark

  • Library of Congress:

    QA75 Electronic computers. Computer science

Citation

Hall, H. (2007). Realising the potential of technology tools: expecting the unexpected. In Turner, C. (Ed.). Proceedings of Online Information 2008, 23-25. Imark. ISBN 1900239906

Authors

Keywords

information and knowledge management; communication technologies;

Available Documents