Research Output

Response to risk: experts and end-user perspectives on e-mail security, and the role of the business information professional in policy development

  This article considers the main sources of e-mail security risk, and means of addressing it with particular reference to the creation and deployment of e-mail security policies at a time when lapses in e-mail security have demanded attention in the media. It draws on primary research conducted with two sets of data subjects: (1) e-mail security experts and (2) end-users in a consultancy firm that is heavily dependent on e-mail in its daily business. It concludes with a consideration of key elements that should be addressed when considering issues of e-mail security.

  • Type:

    Article

  • Date:

    30 November 2004

  • Publication Status:

    Published

  • Publisher

    Sage

  • DOI:

    10.1177/0266382105052266

  • ISSN:

    0266-3821

  • Library of Congress:

    HD28 Management. Industrial Management

  • Dewey Decimal Classification:

    658 General management

Citation

Kelleher, Z. & Hall, H. (2004). Response to risk: experts and end-user perspectives on e-mail security, and the role of the business information professional in policy development. Business Information Review. 22, 46-52. doi:10.1177/0266382105052266. ISSN 0266-3821

Authors

Keywords

awareness; business information; email; good practice; information professional; policy development; risk assessment; security;

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