Research Output

Scenarios and the HCI-SE design problem.

  Diaper's critical review of Carrol's book ‘Making Use’ raises a number of interesting issues about how to set about the design of interactive systems. In particular Diaper poses an issue that has long dogged the area of Human–Computer Interaction and Software Engineering (HCI-SE), namely how to deal with the formality required by the SE side and the sensitivity to context required by the HCI side. In this paper, we report on the experience of using scenario-based design and reflect on the effectiveness of the approach. This work fits into a broader context concerned with understanding exactly what the HCI-SE design problem is and now it might be best conceptualised

  • Type:


  • Date:

    30 June 2002

  • Publication Status:


  • Publisher

    British Computer Society

  • DOI:


  • ISSN:


  • Library of Congress:

    QA75 Electronic computers. Computer science

  • Dewey Decimal Classification:

    004 Data processing & computer science


Benyon, D. & Macaulay, C. (2002). Scenarios and the HCI-SE design problem. Interacting with Computers. 14, 397-405. doi:10.1016/S0953-5438(02)00007-3. ISSN 0953-5438



Scenarios; design; object-oriented; Human-computer interaction; software engineering;

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