Research Output

Social intelligence in the age of networks.

  The author explores the concept of ‘social intelligence’. She
suggests that, in the world of digital commerce, it may be
defined as ‘insight which is based on collective understanding
of work practices’. She offers three scenarios to
support the suggestion that the World Wide Web allows new
forms of insight to emerge as it greatly extends the toolkit and
the content base of business intelligence. The scenarios
explore three activities: ‘social browsing’, ‘social formatting’
and ‘social filtering’, that are examples of social intelligence
activities in the world of the virtual workplace

  • Type:


  • Date:

    30 November 1999

  • Publication Status:


  • Publisher

    Sage Publications

  • DOI:


  • ISSN:


  • Library of Congress:

    QA75 Electronic computers. Computer science

  • Dewey Decimal Classification:

    004 Data processing & computer science


Davenport, E. (1999). Social intelligence in the age of networks. Journal of Information Science. 26, 145-152. doi:10.1177/016555150002600304. ISSN 0165-5515



social intelligence; digital commerce; world wide web; business intelligence; virtual workplace;

Available Documents