Research Output

Symbolic, experiential and functional consumptions of heritage tourism destinations: the case of Angkor World Heritage Site, Cambodia.

  This study empirically investigates the effects of three destination consumptions (namely symbolic, experiential and functional) on tourists’ destination attachment and satisfaction, and further on destination loyalty at a heritage tourism destinations. Using a sample of 512 international tourists visiting Angkor, Cambodia, results reveal that all three types of consumptions have significantly positive effects on destination attachment and satisfaction, which in turn positively affect destination loyalty. However, the effects of symbolic consumption and experiential consumption are greater than that of functional consumption. The results also support the importance of the role of destination attachment in the quality-satisfaction-loyalty relationship.

  • Type:

    Article

  • Date:

    11 May 2016

  • Publication Status:

    Published

  • Publisher

    Wiley

  • DOI:

    10.1002/jtr.2077

  • ISSN:

    1099-2340

  • Library of Congress:

    GV Recreation Leisure

  • Dewey Decimal Classification:

    338.4791 Tourist industry

Citation

Chen, C. F., Phou, S. & Leask, A. (2016). Symbolic, experiential and functional consumptions of heritage tourism destinations: the case of Angkor World Heritage Site, Cambodia. International Journal of Tourism Research. 18(6), 602-611. doi:10.1002/jtr.2077. ISSN 1099-2340

Authors

Copyright

This is the peer reviewed version of the following article: Chen, C. -F., Leask, A., and Phou, S. (2016) Symbolic, Experiential and Functional Consumptions of Heritage Tourism Destinations: The Case of Angkor World Heritage Site, Cambodia. Int. J. Tourism Res., 18: 602–611. doi: 10.1002/jtr.2077, which has been published in final form at http://dx.doi.org/10.1002/jtr.2077. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.

Keywords

Symbolic consumption; experiential consumption; functional consumption; heritage tourism;

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