The Psychological Contract in Call Centres: An Employee Perspective
Citation
Cross, C., Barry, G., & Garavan, T. N. (2008). The Psychological Contract in Call Centres: An Employee Perspective. Journal of Industrial Relations, 50(2), 229-242. https://doi.org/10.1177/0022185607087899
Authors
Keywords
call centres; Ireland; psychological contract; temporary employees
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