Robinson, M. G. & Lynch, P. A. (2006). Hospitality through poetry: control, fake solidarity, and breakdown. International Journal of Culture, Tourism and Hospitality Research. 1(3), 237-246. doi:10.1108/17506180710817765. ISSN 1750-6182
Purpose – The purpose of this paper is to explore issues of control, fake solidarity and breakdown in hospitality. Following Robinson and Lynch, the need to explore the subjec...
Barron, P. & Leask, A. (2013, May). A case study of employee engagement in the hospitality industry. Paper presented at Council for Hospitality Management Education, 22nd Annual Research Conference., QMU, Edinburgh, Scotland
No abstract available.