Claire Lindsay

Claire Lindsay

Dr Claire Lindsay PhD, MCIPS, FHEA

Lecturer in Operations and Supply Chain Management


Dr Claire Lindsay (MSc, MA, PgC TLHE, FHEA) currently lectures in Operations and Supply Chain Management at Edinburgh Napier University Business School (ENUBS). As well as lecturing within The Business School in Edinburgh Napier, Claire is also Programme Leader for the MSc Business Management suite delivered at HKU SPACE. Claire has been an invited Guest Lecturer and speaker on Lean in Healthcare at Heriot Watt University and the University of Surrey. Prior to moving into academia, Claire worked for a major UK food manufacturing company in a variety of supply chain roles (including management and auditing) for ten years.


Research Areas


Conference Activity

  • Co-Track Chair Operations, Logistics & Supply Chain Management (BAM)
  • - Lindsay, C.F., Aitken, J., Kumar, M. (2017). Kaizen, Targets and Sustainability: Lean Programme analysis in the NHS in Scotland, POMS International Conference December 2017 in Sydney, Australia.
  • - Lindsay, C.F., Whitecross, R. (2017). Exploring the potential for improvement – the legal sector in Scotland, professional identity and Lean, 1-5th July, 24th Annual EurOMA Conference, Edinburgh, Scotland.
  • - Cole, R., Barker, F., Lindsay C.F. (2016). Employing reverse logistics for NHS devices: the case of hearing aid equipment in the UK, 6th-10th Sept. 2016, 5th World Conference on P&OM, Havana, Cuba.
  • - Lindsay, C.F., Kumar, M., Juleff, L. (2016). Operationalizing Lean in Hierarchical Environments: the case of healthcare, 6th-10th Sept. 2016, 5th World Conference on P&OM, Havana, Cuba.
  • - Lindsay, C.F., Whitecross. R.W. (2016). The role of medical and legal professions in Lean improvement, 19th-22nd June, 23rd Annual EurOMA Conference, Trondheim, Norway.
  • - Lindsay, C.F., Kumar, M. (2014), The Agency Contract in Lean: The Clinician as Agent, 20-25th June, 21st Annual EurOMA Conference, Palermo, Italy.
  • British Academy of Management - Special Interest Group for Operations, Logistics and Supply Chain Management
  • - Lindsay, C.F., Kumar, M. (2013), Cynicism or support? The role of clinicians in Lean implementations in healthcare, 9-13th July, 20th Annual EurOMA Conference, Dublin, Republic of Ireland.
  • - Lindsay, C.F., Kumar, M. (2012), How perceptions on Lean thinking affect Lean implementations and their future sustainability, 1st-5th July 2012, 4th World P&OM Conference/19th International Annual EurOMA Conference, Amsterdam, Netherlands.
  • - Lindsay, C.F. (2012), Lean thinking in a Scottish NHS Board: the impact of perceptions and knowledge on Lean implementations, 11th-13th September 2012, British Academy of Management (BAM 2012) Conference, Cardiff University, Cardiff, UK.
  • - Lindsay, C.F. (2012), Lean in healthcare: perceptions on Lean thinking impacting Lean sustainability, 17-20 November 2012, 43rd Decision Science Institute Annual Meeting, San Francisco, USA.


Fellowships and Awards

  • BAM Best Developmental Paper Award


Invited Speaker

  • Invited Speaker - Lean in Healthcare


Membership of Professional Body

  • Member - Chartered Institute of Purchasing and Supply



  • Supply Chain Management: an International Journal (Reviewer)
  • Journal of Health Organization Management (Reviewer)
  • Reviewer for Palgrave, FT Prentice Hall, Pearson
  • Reviewer - Healthcare Management for Academy of Management
  • Reviewer for British Academy of Management Annual Conference


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