Helen Francis

Helen Francis

Prof Helen Francis

Professor, People and Organisation

Biography

Helen Francis is Professor of People and Organisation at Edinburgh Napier (fractional contract) who holds honorary professorships at St Andrews University and at the University of Strathclyde. Her early career in personnel management and industrial relations spawned a life-long interest in engagement and workplace communications, and when she moved into academic practice, she completed a PhD in the role of language and strategic change.

For over two decades Helen has published in a wide range of academic and practitioner journals / textbooks, calling for the pursuit of more 'balanced' HR agendas. In doing so, she has played key leadership roles in research-led teaching and commercial developments within public, private and not-for profit sectors.

Themes

Research Areas

Date


14 results

The Ethics of Engagement in an Age of Austerity: A Paradox Perspective

Journal Article
Francis, H., & Keegan, A. (2020)
The Ethics of Engagement in an Age of Austerity: A Paradox Perspective. Journal of Business Ethics, 162(3), 593-607. https://doi.org/10.1007/s10551-018-3976-1
Our contribution in this paper is to highlight the ethical implications of workforce engagement strategies in an age of austerity. Hard or instrumentalist approaches to workfo...

HR transformation within the hotel industry: building capacity for change

Journal Article
Francis, H., & Baum, T. (2018)
HR transformation within the hotel industry: building capacity for change. Worldwide Hospitality and Tourism Themes, 10(1), 86-100. https://doi.org/10.1108/whatt-10-2017-0064
Purpose – This study aims to identify recent trends in the strategic repositioning of the human resources (HR) function within the hotel industry, and to explore challenges fa...

In search of the critical in the concept of engagement: Implications for HRD professionals

Presentation / Conference
Ramdhony, A., & Francis, H. (2014, June)
In search of the critical in the concept of engagement: Implications for HRD professionals. Paper presented at 15th International Conference on Human Resource Development Research and Practice Across Europe

E-HR and international HRM: a critical perspective on the discursive framing of e-HR

Journal Article
Francis, H., Parkes, C., & Reddington, M. (2014)
E-HR and international HRM: a critical perspective on the discursive framing of e-HR. International Journal of Human Resource Management, 25(10), 1327-1350. doi:10.1080/09585192.2013.870309
In the current global economic climate, International HRM is facing unprecedented pressure to become more innovative, effective and efficient. New discourses are emerging arou...

Opening spaces for conversational practice: a conduit for effective engagement strategies and productive working arrangements.

Journal Article
Francis, H., Ramdhony, A., Reddington, M., & Staines, H. (2013)
Opening spaces for conversational practice: a conduit for effective engagement strategies and productive working arrangements. International Journal of Human Resource Management, 24, 2713-2740. https://doi.org/10.1080/09585192.2013.781530
This study develops the concept of dialogic conversational practice (dialogic CP) as a conduit for effective engagement strategies and productive working arrangements. We begi...

Practitioner talk: the changing textscape of HRM and emergence of HR business partnership

Journal Article
Keegan, A., & Francis, H. (2010)
Practitioner talk: the changing textscape of HRM and emergence of HR business partnership. International Journal of Human Resource Management, 21, 873-898. https://doi.org/10.1080/09585191003729341
It has been evident for some time in mainstream HRM writing, that HR work is largely framed as a business issue, accelerated by new developments in technology and increasing p...

Fostering an action‐reflection dynamic amongst student practitioners

Journal Article
Francis, H., & Cowan, J. (2008)
Fostering an action‐reflection dynamic amongst student practitioners. Journal of European industrial training, 32(5), 336-346. https://doi.org/10.1108/03090590810877067
Purpose – This paper seeks to explore changes taking place in a curriculum design for postgraduate teaching in personnel and development, aimed at enhancing lifelong learning....

The changing face of HR: in search of balance.

Journal Article
Francis, H. & Keegan, A. (2006)
The changing face of HR: in search of balance. Human Resource Management Journal. 16, 231-249. doi:10.1111/j.1748-8583.2006.00016.x. ISSN 17488583
Current models of HRM suggest that expectations about HR roles are changing as organisations are striving to make the HR function leaner and more `strategic'. In our article w...

Human resource development and the psychological contract: Great expectations or false hopes?

Journal Article
D'Annunzio-Green, N., & Francis, H. (2005)
Human resource development and the psychological contract: Great expectations or false hopes?. Human Resource Development International, 8(3), 327-344. doi:10.1080/13678860500199725
Our paper presents findings of an exploratory study of managers’ experiences of an emotion management leadership programme in a large retail company. Drawing on the concept of...

HRM and the pursuit of a service culture – managerial encounters with competing discourses

Journal Article
Francis, H. & D'Annunzio-Green, N. (2005)
HRM and the pursuit of a service culture – managerial encounters with competing discourses. Employee Relations. 27, 71-85. doi:10.1108/01425450510569319. ISSN 0142-5455
Aims to draw attention to how managers actively re-construct inherent contradictions characterising the employment relationship that in the service sector, are rooted in drive...

Previous Post Grad projects