Nathalia Tjandra
Nathalia Tjandra

Dr Nathalia Tjandra

Associate Professor

Biography

Nathalia is the Head of International and an Associate Professor in Marketing at Edinburgh Napier University Business School. She oversees the implementation of the University’s Internationalisation Strategy in the Business School, and develops an International and Global Online strategic direction for the School. She liaises with internal and external stakeholders and manages 25 TNE and Global Online programmes delivered globally.

She is a member of the Marketing subject group leadership team. The subject comprises of over 20 Marketing academics who are responsible for teaching, research and commercial activities in the UK, overseas and online. She is leading and involved in the development of the Marketing curriculum in the Business School for the UK, overseas and online deliveries. She successfully leads the Chartered Institute of Marketing (CIM) accreditation excercise for all marketing programmes.

Nathalia is very passionate about teaching and learning in the higher education. She has been teaching Marketing since 2011. She became a Senior Fellow of the Higher Education Academy (SFHEA) in 2019. She is currently teaching Brand Management subject at the undergraduate and postgraduate levels in the UK, overseas and online. She supervises undergraduate, postgraduate and doctoral students.

She is an active researcher. Her areas of expertise are branding, business-to-business marketing, marketing ethics and sustainability. She has been publishing in international peer-reviewed journals and presenting at international conferences. She has won a number of research awards including Academy of Marketing Best Paper in Marketing Ethics track (2015), Best Paper in Events and Sports Marketing track (2015) and Best Paper in Brand, Identity and Corporate Reputation track (2014). She has gained both internal and external funding to conduct international research in the UK, Hong Kong, Indonesia and Sri Lanka.

News

Events

Esteem

Advisory panels and expert committees or witness

  • Chair of Marketing Professional Advisory Group
  • Invited Member of Medinge Group
  • Member of the Business School Accreditation Commitee
  • Member of the Business School Provision Committee
  • Leader of The Indonesian Society Scotland (TISS) for Edinburgh and Fife
  • Member of Collaborative Partnership Committee
  • Chair of International Operations Group (The Business School)
  • Advisory Group Member and Mentor Marketing Society Scotland (Student Marketing Society stream)
  • Founder and co-ordinator of Early Career Researcher Network
  • Member of Research and Innovation Committee
  • Deputy Leader for Marketing and Consumer Behaviour Research Cluster
  • Academic Conduct Officer

 

Conference Organising Activity

  • Chair of 17th Global Brand Conference (22 - 24 April 2024)

 

Editorial Activity

  • Journal of Brand Management (2*) on special issue Conscientious Brands: Making Sustainability and Responsibility Work
  • Transnational Marketing Journal

 

External Examining/Validations

  • Hong Kong Baptist University School of Continuing Education
  • University of Hertfordshire for INTI Malaysia
  • University of Staffordshire for programes in Asia Pacific Institution of Information Technology (APIIT) in Malaysia and Sri Lanka

 

Fellowships and Awards

  • Senior Fellow of Higher Education Academy
  • Fellow of Higher Education Academy

 

Invited Speaker

  • Branding Masterclass (Edinburgh Napier University International Partners Conference, Bentota, Sri Lanka)
  • Invited speaker: Conscientious brands in higher education (Medinge Group Internal Meeting, Oslo, Norway)
  • Invited speaker: Navigating Asia: Using data and market intelligence for prioritation in the Asian Tiger Economies (CASE Europe Annual Conference 2023, Edinburgh, United Kingdom)
  • Invited speaker: Beyond sustainability: An introduction to conscientious brands (RheinMain University of Applied Sciences, Germany)
  • Invited speaker: Beyond sustainability: An introduction to conscientious brands (THM Giessen, Germany)
  • Invited speaker: Beyond sustainability: An introduction to brands with a conscience (Universitas Katolik Widya Mandala Surabaya, Indonesia)
  • Invited expert: Digital Tobacco Marketing Control: The global perspective (Aliansi Jurnalis Independen [Alliance of Independent Journalist], Indonesia)
  • Invited speaker: Building brand resilience in the digital era (BINUS University, Jakarta, Indonesia)
  • Invited expert: Digital branding in 2021 (IGB Media, Indonesia)
  • Invited panellist: International student mobility in a changing world (Chartered Association of Business Schools Conference, London, United Kingdom)
  • Invited speaker: Conscientious brands – Insight from the marketing agencies (Medinge Group, Online)
  • Invited speaker: Digital Branding (INTI College, Kuala Lumpur, Malaysia)
  • Invited speaker: Brand strategy for startups (BINUS University, Indonesia)
  • Invited speaker: Brand failure, damage and resurrection (Universitas Widya Mandala Surabaya, Indonesia)
  • Public lecture on World’s Free Tobacco Day: Tobacco marketing ethics (University of Gadjah Mada, Yogyakarta, Indonesia)
  • Invited speaker: Brand failure, damage and resurrection (University of Ciputra, Surabaya, Indonesia)
  • Invited speaker: Branding for start-up businesses (University of Ciputra, Surabaya, Indonesia)
  • Invited speaker: On the road to brand leadership: Co-creating brand value with customers and other stakeholders (Universitas Katolik Widya Mandala Surabaya, Indonesia)

 

Membership of Professional Body

  • Certified Manager of Business Educator
  • Alumnae of Aurora Leadership Foundation

 

Public/Community Engagement

  • Social Media and Body Image: A Social Marketing Training Workshop

 

Reviewing

  • European Business Review
  • Business Strategy and the Environment
  • Qualitative Market Research: An International Journal
  • Journal of Business to Business Marketing
  • Journal Brand Management
  • International Journal of Emerging Markets
  • Journal of Retailing and Consumer Services
  • Journal of Product and Brand Management
  • Transnational Marketing Journal

 

Visiting Positions

  • Visiting Professor Changchun Guanghua University China
  • Visiting Professor at Ciputra University Indonesia

 

Date


46 results

Exploring the power and influence of intermediaries in an intermediated relationship: a case study from the UK financial services industry.

Conference Proceeding
Tjandra, N. C., Ensor, J., Thomson, J. R., & Omar, M. (2014)
Exploring the power and influence of intermediaries in an intermediated relationship: a case study from the UK financial services industry. In D. Arli, K. Kubacki, & S. Rundle-Thiele (Eds.), Agents of Change: Proceedings of ANZMAC 2014
This paper aims to explore the power and influence of intermediaries in an intermediated relationship between a long-term savings and investments provider, Independent Financi...

Co-creating brand value with Independent Financial Advisors (IFAs): Introducing the spiral model of brand value co-creation.

Conference Proceeding
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2014)
Co-creating brand value with Independent Financial Advisors (IFAs): Introducing the spiral model of brand value co-creation. In Proceedings of 47th Academy of Marketing Conference
The concept of co-creation is inspired by the recognition of the changing role of customers from passive participation into active players. This recognition has led to the ide...

Tobacco children: Ethical evaluation of tobacco marketing in Indonesia

Conference Proceeding
Tjandra, N. C., Ensor, J., & Thomson, E. (2014)
Tobacco children: Ethical evaluation of tobacco marketing in Indonesia
In May 2010 the world discovered the “smoking baby”, a two year old Indonesian boy who smoked forty cigarettes a day. He became the youngest person in the world to receive tob...

The impact of interconnectedness in a triadic relationship between a financial services provider, IFAs, and customers.

Conference Proceeding
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2014)
The impact of interconnectedness in a triadic relationship between a financial services provider, IFAs, and customers. In A. M. Docherty (Ed.), Academy of Marketing Annual Conference 2013 - Marketing Relevance Proceedings
The aim of this study is to investigate the impact of interconnectedness between a long-term savings and investments provider, Independent Financial Advisers (IFAs) and custom...

The application of the results of interconnectedness typology in a triadic relationship.

Conference Proceeding
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2014)
The application of the results of interconnectedness typology in a triadic relationship. In Agents of Change: ANZMAC 2014 Proceedings, (1072
This paper aims to explore the results of interconnectedness in a triadic relationship between a long-term savings and investments provider, Independent Financial Advisers (IF...

Retailing to the “grey pound”: Understanding the food shopping habits and preferences of consumers over 50 in Scotland

Journal Article
Omar, M., Tjandra, N. C., & Ensor, J. (2014)
Retailing to the “grey pound”: Understanding the food shopping habits and preferences of consumers over 50 in Scotland. Journal of Retailing and Consumer Services, 21(5), 753-763. https://doi.org/10.1016/j.jretconser.2014.06.001
The number of older people is growing globally and therefore there is an implication for providing products and services to facilitate access to nutritious food, considered fu...

Runway logic: "Y" generation Y prefer fashion brand over country-of-origin.

Journal Article
Tjandra, N. C., Omar, M., Williams, J., & Ensor, J. (2013)
Runway logic: "Y" generation Y prefer fashion brand over country-of-origin. Transnational Marketing Journal, 1, 75-92
With approximately 1.38 billion, Generation Y are currently in the job market or about to enter the job market, they are increasingly taking over the spending power of the pre...

On the road to brand leadership: Co-creating with Independent Financial Advisers (IFAs)

Thesis
Tjandra, N. C. On the road to brand leadership: Co-creating with Independent Financial Advisers (IFAs)
(Thesis). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/id/eprint/6798
With total assets of £3,010 billion (ONS, 2012), the long-term savings and investment industry is one of the most important economic pillars in the UK. The uniqueness of this ...

Females online! Examination of female consumer behaviour in Bahrain online banking environment.

Presentation / Conference
Omar, M., Tjandra, N. C., & Abdurrahman, L. A. R. (2013, July)
Females online! Examination of female consumer behaviour in Bahrain online banking environment. Paper presented at Marketing Relevance - Academy of Marketing Conference 2013, Cardiff, UK
In 2011 it was reported that Bahrain was the country with the highest increase in absolute Information and Communication Technology (ICT) Development Index (IDI) (Internationa...

Branding Africa: the way forward.

Conference Proceeding
Ossei, C., Tjandra, N. C., Omar, M. & Ensor, J. (2012)
Branding Africa: the way forward
Purpose - The purpose of this paper is to investigate how Africa has been branded, and to propose strategies to re-brand Africa the as an attractive destination for both forei...

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