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Ellis, V. & Taylor, M. (2010). Banks, bailouts and bonuses: a personal account of working in Halifax Bank of Scotland during the financial crisis. Work, Employment and Society. 24(4), 803-812. doi:10.1177/0950017010380649. ISSN 0950-0170
This article presents a first hand account of the financial crisis by ‘Margaret Taylor’, a union activist within HBOS. Overviewing more than twenty years’ experience in the se...
Ellis, V. & Taylor, P. (2006). You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. New technology, work and employment. 21, 107-122. doi:10.1111/j.1468-005X.2006.00167.x. ISSN 1468-005X
This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and th...
Taylor, P., Baldry, C., Bain, P. & Ellis, V. (2003). A unique working environment: health, sickness and absence management in UK call centres. Work, Employment and Society. 17, 435-458. doi:10.1177/09500170030173002. ISSN 0950-0170
This article fills an important gap in our knowledge of call centres by focusing specifically on occupational ill-health. We document the recent emergence of health and safety...
Ellis, V. (2011). ‘Greed is (not) good’ the causes and consequences of the financial crisis. Work, Employment and Society. 25(1), 163-169. doi:10.1177/0950017010389245. ISSN 0950-0170
No abstract available.
Ellis, V. (2009). Book Review: Paul Boreham, Rachel Parker, Paul Thompson and Rifchard Hall, New Technology@Work, Basingstoke: Taylor and Francis, 2008 (ISBN: 978-0-4152-6897-4. Work, Employment and Society. 23(4), 809-810. ISSN 0950-0170
No abstract available