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Ellis, V., & Smith, A. (2009, April). Profit before people: Workers' experiences of privatisation at British Gas and NS&I. Paper presented at 27th International Labour Process Conference, Edinburgh
No abstract available.
Richards, J., & Ellis, V. (2008, March). Satire and shop-talk: The purpose and importance of sounding off in cyberspace. Paper presented at International Labour Process Conference, Dublin
Ellis, V., & Barnes, A. (2007, April). '(Not working) nine-to-five, what a way to make a living': The impact of flexible work practices on call centre workers'. Paper presented at 25th International Labour Process Conference, Amsterdam
Ellis, V., & Taylor, P. (2005, March). You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. Paper presented at 21st International Labour Process Conference, Glasgow
This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and th...
Ellis, V. (2004, April). Returning to the Heart of Labour Process Theory; A Historical Analysis of the Changing Organisation and Experience of Clerical Work at Scottish Gas 1966-2002. Paper presented at 22nd International Labour Process Conference, Amsterdam
Taylor, P., Baldry, C., Bain, P., & Ellis, V. (2003, June). A Unique Working Environment: Health, Sickness and absence Management in UK Call Centres. Paper presented at 22nd International Labour Process Conference, University of Stirling
Ellis, V. & Taylor, M. (2010). Banks, bailouts and bonuses: a personal account of working in Halifax Bank of Scotland during the financial crisis. Work, Employment and Society. 24(4), 803-812. doi:10.1177/0950017010380649. ISSN 0950-0170
This article presents a first hand account of the financial crisis by ‘Margaret Taylor’, a union activist within HBOS. Overviewing more than twenty years’ experience in the se...
Ellis, V., & Richards, J. (2009). 'Creating, Connecting and Correcting: Motivations and Meanings of Work Blogging Amongst Public Service Workers. In S. C. Bolton (Ed.), Work Matters, 250-268. Basingstoke: Palgrave Macmillan
Taylor, P., Baldry, C., Bain, P., & Ellis, V. (2006). 'A Unique Working Environment: Health, Sickness and Absence Management in UK Call Centres'. In H. Beynon, & T. Nichols (Eds.), Patterns of Work in the Post Fordist Era, 208-231. Cheltenham: Edward Elgar Publishing
Ellis, V. & Taylor, P. (2006). You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. New technology, work and employment. 21, 107-122. doi:10.1111/j.1468-005X.2006.00167.x. ISSN 1468-005X
Taylor, P., Baldry, C., Bain, P. & Ellis, V. (2003). A unique working environment: health, sickness and absence management in UK call centres. Work, Employment and Society. 17, 435-458. doi:10.1177/09500170030173002. ISSN 0950-0170
This article fills an important gap in our knowledge of call centres by focusing specifically on occupational ill-health. We document the recent emergence of health and safety...
Munro, A., Ellis, V., Canduela, J., & Raeside, R. (in press). Working Together? An investigation into managers’ attitudes towards trade unions. In n/a
Ellis, V. (2011). ‘Greed is (not) good’ the causes and consequences of the financial crisis. Work, Employment and Society. 25(1), 163-169. doi:10.1177/0950017010389245. ISSN 0950-0170
Ellis, V. (2009). Book Review: Paul Boreham, Rachel Parker, Paul Thompson and Rifchard Hall, New Technology@Work, Basingstoke: Taylor and Francis, 2008 (ISBN: 978-0-4152-6897-4. Work, Employment and Society. 23(4), 809-810. ISSN 0950-0170
No abstract available
At present the Information Technology profession appears to be dogged by high profile project failure, high...
The central aim of this thesis is: to investigate changes in gender equity and equality in Scottis...