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Rutter, M. (2006). Tutorial chat: a case study of synchronous communication in a learning environment. ALT-J : Association for Learning Technology journal. 14, 169-181. doi:10.1080/09687760600668594. ISSN 0968-7769
This case study describes the use of a web-based synchronous chat application, run during computing
tutorials. The chat room was moderated by a paid demonstrator, who assisted...
Rutter, M. (2008). Messenger in The Barn: networking in a learning environment. ALT-J : Association for Learning Technology journal. 17, 33-47. doi:10.1080/09687760802649863. ISSN 0968-7769
This case study describes the use of a synchronous communication application
(MSN Messenger) in a large academic computing environment. It draws on data
from interviews, quest...