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Loudon, L. & Hall, H. (2010). From triviality to business tool: the case of Twitter in library and information services delivery. Business Information Review. 27(4), 236-241. doi:10.1177/0266382110390480. ISSN 0266-3821
This article evaluates microblogging in general, and Twitter in particular, as a professional tool in library and information services provision. It draws on the findings of a...