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Chattratichart, J., & Brodie, J. (2004). Applying user testing data to UEM performance metrics. In CHI EA '04 CHI '04 Extended Abstracts on Human Factors in Computing Systems, 1119-1122. doi:10.1145/985921.986003
The lack of standard assessment criteria for reliably comparing usability evaluation methods (UEMs) is an important gap in HCI knowledge. Recently, metrics for assessing thoro...