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Webster, W., & Smith, C. F. (2005). Interactive digital television and the ‘new’ citizen. In V. Bekkers, H. van Duivenboden, & M. Thaens (Eds.), Information and Communication Technology and Public Innovation: assessing the ICT-driven modernization of public administration, 121-137. IOS Press
This chapter presents a case study of the use of interactive digital television (iDTV) to deliver electronic public services in the UK. It reviews a number of innovative iDTV ...
Smith, C. & Webster, W. (2002). Delivering public services through digital television. Public Money and Management. 22, 25-32. doi:10.1111/1467-9302.00326. ISSN 0954-0962
Digital television (DTV) is central to the future electronic delivery of public services in the UK. Central government has been actively promoting the use of DTV in the public...
Smith, C. F. & Webster, W. (2006). Interactive digital television and electronic public services: emergent issues