Citation
Garavan, T. N., Wilson, J. P., Cross, C., Carbery, R., Sieben, I., de Grip, A., …Heaton, N. (2008). Mapping the context and practice of training, development and HRD in European call centres. Journal of European industrial training, 32(8/9), 612-728. https://doi.org/10.1108/03090590810918764
Authors
Keywords
Europe, Call centres, Training, Employee development, Human resource development
Monthly Views: