Ellis, V. From Commitment to Control: A Labour Process Study of Workers' Experiences of the Transition from Clerical to Call Centre Work at British Gas. (Thesis). University of Stirling. Retrieved from http://researchrepository.napier.ac.uk/Output/1203160
Despite their continuing importance to the UK economy and their employment of significant numbers of workers from a range of professions, the utilities have received scant att...
Ellis, V., & O'Neil, J. (2018, March). Behind the Beer: An examination of the labour process within the Scottish microbrewing industry. Paper presented at International Labour Process Conference, Buenos Aires
Much of the contemporary discourse on the future of work centres on the robot revolution and the continued automation of production processes. Long predicted by labour process...
Ellis, V., & de Turberville, S. (2013, September). The changing nature of academic work. Paper presented at Work, Employment and Society, University of Warwick
No abstract available.
Ellis, V., & Munro, A. (2013, September). Working Together? Investigating Managers' Attitudes Towards Trade Unions. Paper presented at Work, Employment and Society, University of Warwick
Ellis, V., & Munro, A. (2013, June). Working Together? An investigation of managers' perceptions of trade unions in the UK. Paper presented at British Universities Industrial Relations Association, Glasgow
Ellis, V., & Munro, A. (2013, March). The Enemy Within or Partners? Investigating Managers' Perceptions of Trade Unions. Paper presented at 31st International Labour Process Conference, Rutgers University, New York
Ellis, V., & de Turberville, S. (2013, March). The Managed Academic? An Examination of the Academic Labour Process. Paper presented at 31st International Labour Process Conference, Rutgers University
Ellis, V., & Smith, A. (2009, April). Profit before people: Workers' experiences of privatisation at British Gas and NS&I. Paper presented at 27th International Labour Process Conference, Edinburgh
Richards, J., & Ellis, V. (2008, March). Satire and shop-talk: The purpose and importance of sounding off in cyberspace. Paper presented at International Labour Process Conference, Dublin
Ellis, V., & Barnes, A. (2007, April). '(Not working) nine-to-five, what a way to make a living': The impact of flexible work practices on call centre workers'. Paper presented at 25th International Labour Process Conference, Amsterdam
Ellis, V., & Taylor, P. (2005, March). You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. Paper presented at 21st International Labour Process Conference, Glasgow
This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and th...
Ellis, V. (2004, April). Returning to the Heart of Labour Process Theory; A Historical Analysis of the Changing Organisation and Experience of Clerical Work at Scottish Gas 1966-2002. Paper presented at 22nd International Labour Process Conference, Amsterdam
Taylor, P., Baldry, C., Bain, P., & Ellis, V. (2003, June). A Unique Working Environment: Health, Sickness and absence Management in UK Call Centres. Paper presented at 22nd International Labour Process Conference, University of Stirling
Ellis, V., & Richards, J. (2009). 'Creating, Connecting and Correcting: Motivations and Meanings of Work Blogging Amongst Public Service Workers. In S. C. Bolton (Ed.), Work Matters, 250-268. Basingstoke: Palgrave Macmillan