Ellis, V. From Commitment to Control: A Labour Process Study of Workers' Experiences of the Transition from Clerical to Call Centre Work at British Gas. (Thesis). University of Stirling. Retrieved from http://researchrepository.napier.ac.uk/Output/1203160
Despite their continuing importance to the UK economy and their employment of significant numbers of workers from a range of professions, the utilities have received scant att...
Ellis, V. & Taylor, M. (2010). Banks, bailouts and bonuses: a personal account of working in Halifax Bank of Scotland during the financial crisis. Work, Employment and Society. 24(4), 803-812. doi:10.1177/0950017010380649. ISSN 0950-0170
This article presents a first hand account of the financial crisis by ‘Margaret Taylor’, a union activist within HBOS. Overviewing more than twenty years’ experience in the se...