Fenwick, J., & McMillan, J. (2012). Public Participation and Public Service Modernization: Learning from New Labor?. International Journal of Public Administration, 35(6), 367-378. https://doi.org/10.1080/01900692.2012.655523
The public participation agenda is a significant element of public service reform in Europe and beyond. This article examines how citizen participation in local public service...
- Thesis is a single organisation (multi-site) case study, utilising documentary analysis interviews and observations, involving ...