Davenport, E., & Hall, H. (2002). New knowledge and micro-level online organization: 'communities of practice' as a development framework. In R. Sprague (Ed.), Proceedings of the 34th Annual Hawaii International Conference on System Sciencesdoi:10.1109/hicss.2001.926353
The role of communities of practice in knowledge creation is recognized in a number of contexts. The authors take a socio-technical perspective and identify four characteristi...