An intelligent front-end for government websites.
Book
Cruickshank, P., & Macintosh, A. (2005)
An intelligent front-end for government websites. In P. Cunningham, & M. Cunningham (Eds.), Exploiting the Knowledge Economy: Issues, Applications and Case Studies, 427-434. IOS press
The HANDS question-answering and direction application, consisting of Answer Tree and Address Guesser modules is described in relation to the EDEN project from which it is der...
Signing an e-petition as a transition from lurking to participation.
Book
Cruickshank, P., Edelmann, N., & Smith, C. F. (2009)
Signing an e-petition as a transition from lurking to participation. In J. Chappellet, O. Glassey, M. Janssen, A. Macintosh, J. Scholl, E. Tambouris, & M. Wimmer (Eds.), Electronic Government and Electronic Participation, 275-282. Trauner
As one form of online political participation, the e-petitioning is seen as a response to a perceived decline in public trust of political institutions and the associated sym...