Rutter, M. (2006). Tutorial chat: a case study of synchronous communication in a learning environment. ALT-J : Association for Learning Technology journal. 14, 169-181. doi:10.1080/09687760600668594. ISSN 0968-7769
This case study describes the use of a web-based synchronous chat application, run during computing
tutorials. The chat room was moderated by a paid demonstrator, who assisted...