'Hyperlocal e-democracy'? The experience of Scotland's Community Councils.
Conference Proceeding
Cruickshank, P., Ryan, B., & Smith, C. F. (2014)
'Hyperlocal e-democracy'? The experience of Scotland's Community Councils. In P. Parycek, & N. Edelmann (Eds.), CeDEM14 Proceedings, (73-84
This paper is motivated by the need to understand the reality of the use of the now well-established opportunities offered by the internet to engage with citizens. Building on...
Build, manage and evaluate: information practices and personal reputations on social media platforms
Journal Article
Lawson, A., Ryan, F. V., Cruickshank, P., & Hall, H. (2019)
Build, manage and evaluate: information practices and personal reputations on social media platforms. Information Research, 24(4),
Introduction.
The broad theme of this paper is the use of information to build, manage and evaluate personal reputations. It reports the findings of a study that considered t...
Talking to imagined citizens? Information sharing practices and proxies for e-participation in hyperlocal democratic settings
Journal Article
Cruickshank, P., & Hall, H. (2020)
Talking to imagined citizens? Information sharing practices and proxies for e-participation in hyperlocal democratic settings. Information Research, 25(4), https://doi.org/10.47989/irpaper880
Introduction. Prior research in Information Science often uses constructs from Social Exchange Theory to explain online information sharing. Exchange theories have a strong fo...
Build, manage and evaluate: information practices and personal reputations on social media platforms
Presentation / Conference
Ryan, F., Hall, H., Cruickshank, P., & Lawson, A. (2019, June)
Build, manage and evaluate: information practices and personal reputations on social media platforms. Paper presented at Conceptions of Library and Information Science 10 (CoLIS10), Ljubjana, Slovenia
Introduction. The broad theme of this paper is the use of information to build, manage and evaluate personal reputations. It reports the findings of a study that considered th...
Customer journey mapping
Report
Cruickshank, P. (2011)
Customer journey mapping
Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document...
Practices of community representatives in exploiting information channels for citizen engagement
Presentation / Conference
Cruickshank, P., Ryan, B., & Hall, H. (2017, June)
Practices of community representatives in exploiting information channels for citizen engagement. Paper presented at i3: Information: Interactions and impact
This extended abstract presents results of an investigation of the practices of community representatives (in this case: Community Councillors in Scotland) in exploiting infor...
The Communities of Practice model for understanding digital engagement by hyperlocal elected representatives
Conference Proceeding
Cruickshank, P., & Ryan, B. (2016)
The Communities of Practice model for understanding digital engagement by hyperlocal elected representatives. In M. Janssen, M. A. Wimmer, Ø. Sæbø, T. A. Pardo, P. Panagiotopoulos, M. Gascó, …E. Tambouris (Eds.), Electronic Government and Electronic Participation, 11-18. https://doi.org/10.3233/978-1-61499-570-8-11
There has been much research into citizens’ engagement with their representatives. This paper offers an approach to understanding sustained take-up of internet technologies by...
Enhancing the impact of LIS research projects.
Report
Cruickshank, P., Hall, H., & Taylor-Smith, E. (2011)
Enhancing the impact of LIS research projects. Edinburgh: Research Information Network
This report covers extent to which funded research projects in the domain of library and information science (LIS) influence practice in the UK. It focuses particularly on ide...
Workplace information literacy: Measures and methodological challenges
Journal Article
Widén, G., Ahmad, F., Nikou, S., Ryan, B., & Cruickshank, P. (2021)
Workplace information literacy: Measures and methodological challenges. Journal of Information Literacy, 15(2), https://doi.org/10.11645/15.2.2812
This paper focuses information literacy (IL) from a methodological perspective, addressing quantitative IL measures, suitable for evaluating the role of IL in supporting work...
Assessing the available and accessible evidence: how personal reputations are determined and managed online.
Presentation / Conference
Ryan, F., Cruickshank, P., Hall, H., & Lawson, A. (2015, June)
Assessing the available and accessible evidence: how personal reputations are determined and managed online. Paper presented at Information: interactions and impact (i3) 2015
This paper is concerned with how online information contributes to the determination of personal reputations. The term “personal reputation” in this context means the reputati...