Is stereotyping inevitable when designing with personas?
Turner, P., & Turner, S. (2011)
Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002
User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review ...
Triangulation in practice.
Turner, P., & Turner, S. (2009)
Triangulation in practice. Virtual Reality, 13, 171-181. https://doi.org/10.1007/s10055-009-0117-2
Triangulation is the means by which an alternate perspective is used to validate, challenge or extend existing findings. It is frequently used when the field of study is diffi...
Enlightened trial and error
Turner, P., Turner, S., & Flint, T. (2012)
Enlightened trial and error. Interaction Design and Architecture(s) IxDetA, 13/14, 64-83
Human-computer interaction as a rationalistic, engineering discipline has been taught successfully for more than 25 years. The established narrative is one of designing usable...
Expectations and experiences of CSCW in an engineering environment.
Turner, S., & Turner, P. (1996)
Expectations and experiences of CSCW in an engineering environment. Computer Supported Cooperative Work, 1, 237-254
Existing organisational context and user expectations have a huge effect on the
success of introducing CSCW technology, and should have a correspondingly strong
influence on t...
Contextual grounding in CVE design.
Turner, P., & Turner, S. (2001)
Contextual grounding in CVE design. Presence: Teleoperators and Virtual Environments, 14, (30-38). ISSN 1054-7460
A proper respect for eventual context of use is crucially important for the success of virtual
environments destined for real-world organisations, yet is frequently absent fro...
How older people account for their experiences with interactive technology.
Turner, P., Turner, S. & Van de Walle, G. (2007)
How older people account for their experiences with interactive technology. Behaviour and Information Technology. 26, 287-296. doi:10.1080/01449290601173499. ISSN 0144-929X
We present a qualitative study, undertaken over a period of nine months, of older people facing the challenges of learning to use interactive technology, specifically personal...
The limits of pretending
Turner, P., Hetherington, R., Turner, S., & Kosek, M. (2015)
The limits of pretending. Digital Creativity, 26(3-4), 304-317. https://doi.org/10.1080/14626268.2015.1091778
We propose that pretending is a cognitive faculty which enables us to create and immerse ourselves in possible worlds. These worlds range from the veridical to the fantastic a...
Surfacing issues using Activity Theory.
Turner, P. & Turner, S. (2001)
Surfacing issues using Activity Theory. Journal of Applied Systems Science. 3, 134-155