Special issue on intelligent interface technology: editor's introduction
Journal Article
Benyon, D., & Murray, D. (2000)
Special issue on intelligent interface technology: editor's introduction. Interacting with Computers, 12(4), 315-322. https://doi.org/10.1016/S0953-5438%2899%2900024-7
The term ‘Intelligent Interface Technology’ (IIT) is intended to capture the wide range of issues and methods in which some form of ‘intelligence’ is applied to both user inte...
Is stereotyping inevitable when designing with personas?
Journal Article
Turner, P., & Turner, S. (2011)
Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002
User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review ...
Representations in Human-Computer Systems development.
Journal Article
Benyon, D. (2002)
Representations in Human-Computer Systems development. Cognition, Technology and Work, 4, 180-196. https://doi.org/10.1007/s101110200017
When system developers design a computer system (or other information artefact), they must inevitably make judgements as to how to abstract the domain and how to represent thi...
Using the blended spaces framework to design heritage stories with schoolchildren.
Journal Article
O'Keefe, B., & Benyon, D. (2015)
Using the blended spaces framework to design heritage stories with schoolchildren. International Journal of Child-Computer Interaction, 6, 7-16. https://doi.org/10.1016/j.ijcci.2016.02.001
Blended spaces are spaces where a physical space is deliberately integrated in a close-knit way with a digital space. Blended spaces may take the form of a carefully designed ...
How Was Your Day? evaluating a conversational companion
Journal Article
Benyon, D., Gambäck, B., Hansen, P., Mival, O., & Webb, N. (2012)
How Was Your Day? evaluating a conversational companion. IEEE transactions on affective computing, 4, 299-311. https://doi.org/10.1109/T-AFFC.2013.15
The “How Was Your Day” (HWYD) Companion is an embodied conversational agent that can discuss work-related issues, entering free-form dialogues that lack any clearly defined ta...
Ethnography, theory and systems design: from intuition to insight
Journal Article
MACAULAY, C., BENYON, D., & CRERAR, A. (2000)
Ethnography, theory and systems design: from intuition to insight. International Journal of Human-Computer Studies, 53(1), 35-60. https://doi.org/10.1006/ijhc.2000.0376
The idea for this paper came from a debate at the 1998 ISCRAT conference in Denmark on cultural-historical activity theory (CHAT). A leading activist in the movement to bring ...
A critical analysis of e-government evaluation models at national and local municipal levels
Journal Article
Zahran, D. I., Al-Nuaim, H. A., Rutter, M. J., & Benyon, D. (2015)
A critical analysis of e-government evaluation models at national and local municipal levels. Electronic Journal of e-Government, 13, 28-42
The importance of e-government models lies in their offering a basis to measure and guide e-government. There is still no agreement on how to assess a government online. Most ...
Making and Unfinishedness: Designing Toolkits for Negotiation
Journal Article
Smyth, M., & Helgason, I. (2017)
Making and Unfinishedness: Designing Toolkits for Negotiation. Design Journal, 20(sup1), S3966-S3974. https://doi.org/10.1080/14606925.2017.1352899
The diffusion and democratisation of computing technologies and physical prototyping systems has supported the rise of Do-It-Yourself culture. In the context of design innovat...
Interaction strategies for an affective conversational agent
Journal Article
Smith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., …Cavazza, M. (2011)
Interaction strategies for an affective conversational agent. Presence: Teleoperators and Virtual Environments, 20, 395-411. https://doi.org/10.1162/PRES_a_00063
The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in gen...
The skull beneath the skin: entity-relationship models of information artifacts
Journal Article
Green, T. R. G., & Benyon, D. (1996)
The skull beneath the skin: entity-relationship models of information artifacts. International Journal of Human-Computer Studies, 44(6), 801-828. https://doi.org/10.1006/ijhc.1996.0034
Data modelling reveals the internal structure of an information system, abstracting away
from details of the physical representation. We show that entity-relationship modellin...