An intelligent front-end for government websites.
Cruickshank, P., & Macintosh, A. (2005)
An intelligent front-end for government websites. In P. Cunningham, & M. Cunningham (Eds.), Exploiting the Knowledge Economy: Issues, Applications and Case Studies, 427-434. IOS press
The HANDS question-answering and direction application, consisting of Answer Tree and Address Guesser modules is described in relation to the EDEN project from which it is der...
Self-efficacy as a factor in the evaluation of e-petitions.
Cruickshank, P. & Smith, C. F. (2008)
Self-efficacy as a factor in the evaluation of e-petitions. In Parycek, P. (Ed.). Proceedings of EDEM 2009 - Conference on Electronic Democracy, 223-232. ISBN 978-3-85403-251-9
E-petitions are seen as one response to a perceived decline in public trust of political institutions and the associated symptoms of disengagement. In this paper, some current...