Research explorer tool

12 results

Independent financial adviser (IFA)-based brand equity pyramid

Journal Article
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2020)
Independent financial adviser (IFA)-based brand equity pyramid. Journal of Financial Services Marketing, 25, 53–64. https://doi.org/10.1057/s41264-020-00073-x
This paper aims to evaluate the applicability of the existing brand equity pyramid models in the context of independent financial advisers (IFAs) in the UK financial services ...

An evaluation of the effect of interconnectedness and the state of the relationships in a triad: A dynamic approach

Journal Article
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. (in press)
An evaluation of the effect of interconnectedness and the state of the relationships in a triad: A dynamic approach. Qualitative Market Research: An International Journal, https://doi.org/10.1108/QMR-02-2020-0029
Purpose This study aims to investigate the applicability of Ritter’s (2000) framework of interconnectedness in a triadic relationship between a provider, intermediaries and cu...

Co-creating with intermediaries: Understanding their power and interest

Journal Article
Tjandra, N. C., Ensor, J., & Thomson, J. R. (2019)
Co-creating with intermediaries: Understanding their power and interest. Journal of Business to Business Marketing, 36(3-4), https://doi.org/10.1080/1051712X.2019.1611086
Purpose: This paper aims to explore the power and interest of independent intermediaries in co-creation activities. More specifically, the study investigates the role of indep...

Meaningful Engagement for Retail Transformation: Value Co-Creation through Digital Technology and Sustainability Innovation

Presentation / Conference
Legl, C. (2018, May)
Meaningful Engagement for Retail Transformation: Value Co-Creation through Digital Technology and Sustainability Innovation. Poster presented at Edinburgh Napier University Business School annual conference, 2018
Meaningful engagement for retail transformation: value co-creation through digital technology and sustainability innovation Name: Carina Legl (MSc with Distinction in Interna...

Co-creating brand value with Independent Financial Advisors (IFAs): Introducing the spiral model of brand value co-creation.

Conference Proceeding
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2014)
Co-creating brand value with Independent Financial Advisors (IFAs): Introducing the spiral model of brand value co-creation. In Proceedings of 47th Academy of Marketing Conference
The concept of co-creation is inspired by the recognition of the changing role of customers from passive participation into active players. This recognition has led to the ide...

The impact of interconnectedness in a triadic relationship between a financial services provider, IFAs, and customers.

Conference Proceeding
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2014)
The impact of interconnectedness in a triadic relationship between a financial services provider, IFAs, and customers. In A. M. Docherty (Ed.), Academy of Marketing Annual Conference 2013 - Marketing Relevance Proceedings
The aim of this study is to investigate the impact of interconnectedness between a long-term savings and investments provider, Independent Financial Advisers (IFAs) and custom...

The application of the results of interconnectedness typology in a triadic relationship.

Conference Proceeding
Tjandra, N. C., Ensor, J., Omar, M., & Thomson, J. R. (2014)
The application of the results of interconnectedness typology in a triadic relationship. In Agents of Change: ANZMAC 2014 Proceedings, (1072
This paper aims to explore the results of interconnectedness in a triadic relationship between a long-term savings and investments provider, Independent Financial Advisers (IF...

Exploring the power and influence of intermediaries in an intermediated relationship: a case study from the UK financial services industry.

Conference Proceeding
Tjandra, N. C., Ensor, J., Thomson, J. R., & Omar, M. (2014)
Exploring the power and influence of intermediaries in an intermediated relationship: a case study from the UK financial services industry. In D. Arli, K. Kubacki, & S. Rundle-Thiele (Eds.), Agents of Change: Proceedings of ANZMAC 2014
This paper aims to explore the power and influence of intermediaries in an intermediated relationship between a long-term savings and investments provider, Independent Financi...

Product liability and consumer protection.

Book
McManus, F. (2006)
Product liability and consumer protection. In J. M. Thomson (Ed.), Delict, 16.01-16.36. Thomson W Green

Mounting offshore operations using the Reserve Forces and how it impacted on homeland security – the United Kingdom experience’.

Journal Article
Thomson, J. R. (2003)
Mounting offshore operations using the Reserve Forces and how it impacted on homeland security – the United Kingdom experience’. Journal of military and strategic studies the electronic journal of the Centre for Military and Strategic Studies. 7. ISSN 1488-559X
This short paper attempts to reflect on the UK experience of mounting offshore operations using the Reserve Forces in support of regular forces and its impact on homeland defe...

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