A study of entrepreneurial action within the social enterprise sector of Scotland
Dr Maggie Anderson | Director of Studies: Dr Matthew Dutton | Second Supervisor: Dr Janice McMillan
An analysis of sustainable leadership challenges and prospects in Scottish Higher Education
The aim of this PhD thesis is to explore the challenges in and prospects for achieving sustainable leadership...
Dr Laura Gerard | Director of Studies: Dr Janice McMillan | Second Supervisor: Norma D'Annunzio-Green
Lean in Healthcare: An Evaluation of Lean Implementation in NHS Lothian
- Thesis is a single organisation (multi-site) case study, utilising documentary analysis interviews and observations, involving ...
Dr Claire Lindsay | Director of Studies: Dr Jacqueline Brodie
Customer retention through continuous improvement (CI), culture and customer service
Customer retention has long been considered an important element in achieving
competitive advantage for business org...
Dr Barbara McCrory | Director of Studies: Dr Nick Pilcher | Second Supervisor: Dr Janice McMillan