An investigation of university and employer perceptions of barriers and enablers of work based learning (WBL) partnerships in the tourism sector in Scotland
An investigation of perceptions of work base...
Dr Lynn Waterston | Director of Studies: Prof Paul Barron | Second Supervisor: Dr Matthew Dutton
Customer retention through continuous improvement (CI), culture and customer service
Customer retention has long been considered an important element in achieving
competitive advantage for business org...
Dr Barbara McCrory | Director of Studies: Dr Nick Pilcher | Second Supervisor: Dr Janice McMillan