Building High Performing Organisations
In the first instance the module introduces a number of tools and models that you can use to measure the success, or otherwise, of an organisation. The key focus is on the Balanced Scorecard model, which is a set of measures that gives a fast but comprehensive view of the business. The Balanced Scorecard endeavours to collate important elements that reflect a business’s strategic position e.g. product and service quality measures, product and service development time, customer satisfaction, productivity and so on.
The module then deals with the question... How does the business appear to its shareholders? This section investigates the financial performance of an organisation. The focus is on Finance and Budgetary Control – profit, cost and revenue-related measures - and the Interpreting of Financial Statements.
The module then deals with the question... What must a business excel at? This section takes an internal process perspective and investigates both the effectiveness and efficiency of the organisation. The focus is on Operations, Supply Chain and Information Technology and E-Business.
Innovation and learning
The module than deals with the question... How can a business continue to improve and build capabilities? This section investigates how people and information support the organisation. The focus is on Innovation, the Learning Organisation and Sustainability.
The module then deals with the question... How do a business’s customers see the business? This section investigates just how well an organisation is meeting the needs of, and satisfying, its customers. The focus is on managing marketing matters, sales management initiatives and the relationship management challenges for both the selling and the buying organisation.
Overall the module emphasises the concept of integrative nature of business across the FOUR key areas and what matters most in the need and desire to build high performing organisations that can endure in the complex, global business environment.
Contemporary Issues in Strategic Management
The Role and Nature of Strategic Management; Analysing the External Environment: macro-environment, industry and competitor analysis; Analysing internal resources, capabilities and core competencies; Business level and corporate level strategy; International business strategy; Strategic development: mergers and acquisitions, alliances and joint ventures; Strategy Implementation: Structure, Culture and Change.
Leading Strategic Decision-Making
The module will cover the following content:
1. Organisation Strategy and Strategic Leadership
2. Determining the Strategic Direction: Mission Vision and Values
3. Strategic Decision-making in Practice
4. Transformational Leadership Approaches and Emotional Intelligence
5. The Leader-Follower Relationship
6. Team Leadership
7. Strategic Decision-Making in Innovative Contexts
8. Creating Systemic Innovation
9. Authentic and Sustainable Leadership
10. Current Trends in Strategic Leadership
Management and Organisational Change
The material covered in the module relates to two broad areas of study: the examination of organisational behaviour, including attitudes, perception, motivation, groups, teams and leadership; and understanding managerial processes, and the development of skills important in the management of people and processes - such as corporate social responsibility. Change management is increasingly important and therefore you will examine the topic by looking at both incremental and transformational change, and the importance of power, politics and conflict.
Focusing on the behaviour of people in a work environment the module places an emphasis on understanding the vital role and importance of people in the change management process. You will develop an understanding of the dynamics of working organisations in a rapidly evolving business environment, specifically the significance of organisational culture. This in turn develops your ability to plan and carry forward sustainable system-wide change programmes.
One of the most significant issues a manager faces when attempting to create a successful organisation in today’s fast changing technologically driven business environment is the management of innovation. This module is about the management of innovation and in this module you will learn how to manage it in a practical way. You will do this by examining, discussing and critically evaluating, in detail, both the theory and practice of innovation management in some of the world’s most innovative organisations. You will, during this learning process, in addition to honing your analytical skills, be encouraged to create an extensive ‘toolkit’ which you could use when managing innovation in your future career.
Marketing within the Global Economy
The global economy, the concepts of markets and their structures; government policies and their impact on businesses; cross country cultural differences their impact on global business decision making; the global marketing concept and strategy planning; the marketing environments and consumer & organisational buyer behaviour; ethics and responsible marketing; marketing research and international market segmentation; managing the international marketing mix & brand development
This module focuses on student professional development through working with students to develop their understanding of the practise of continuous professional development (CPD) for managers/leaders. A CPD system, informed by the Chartered Management Institute’s ‘Chartered Manager Skills’, is used as a core development tool throughout the programme. In addition, the key generic skills areas which underpin effective managers/leaders performance, are covered in practical workshops – personal and professional development, team building, oral and written presentation, networking, critical thinking, problem solving and defending ideas. The practicalities of undertaking a research project in the field of business and management at postgraduate level is also a core part of this module – a range of research approaches, qualitative and quantitative methods and data analysis techniques are included. There is also emphasis on placed on maximising the impact of research results in the practical business environment.
Research Skills for Managers
The content of this module is informed by the Chartered Management Institute’s ‘Chartered Manager Skills’, as well as the academic requirements of the MBA programme. The focus of this module is to develop critical thinking and problem solving skills to prepare you for a range of challenges in your academic and professional career.
Specifically, the emphasis is on developing research skills that will equip you with the expertise to undertake relevant and topical research allied to your MBA Project. The core material covers:
a) critiquing academic and practitioner research from a range of published sources,
b) developing tools and techniques for writing a critical literature review,
c) methodological considerations,
d) research design,
e) research ethics,
f) qualitative and quantitative methods of data collection,
g) manual and computer-based techniques of data analysis and,
h) evaluating and communicating your research.