Digital engagement report published

Peter Cruickshank and Bruce Ryan today publish their report on workshops on digital engagement for Community Council and Registered Tenant Organisation members.  Key findings include CCs’ frequent lack of human resources, without which digital engagement their citizens is a non-starter. Suggested solutions include planning around the needed human resources, tailored training and demonstrations of the benefits of digital engagement, improving contact channels for CCs and RTOs, and promotion of the KnowledgeHub and national website for community councils, so that skills and knowledge can be shared and grown.
Marco Biaggi, Minister for Local Government and Community Empowerment welcomed the report, demonstrating the continuing practical value and positive impact of CSI’s research.