Research Output

Contact centres in the peripheral areas: experience from the NW of England.

 

  • Type:

    Book Chapter

  • Date:

    30 November 2005

  • Publication Status:

    Published

  • Publisher

    Camara Municipal de Braqanca

  • Library of Congress:

    HD28 Management. Industrial Management

  • Dewey Decimal Classification:

    338.47 Services & products

Citation

Peck, F. & Cabras, I. (2005). Contact centres in the peripheral areas: experience from the NW of England. In Beira, E. (Ed.). Peripheral Regions, Development and Contact Centres, 11-22. Camara Municipal de Braqanca. ISBN 978-989-95350-2-2

Keywords

Call centres; contact centres; peripheral areas; regional economies; North West England;

Available Documents