Research Output

ICT and contact centre development in two contrasting peripheral areas: the role and significance of the public sector.

 

  • Date:

    30 November 2006

  • Publication Status:

    Published

  • Library of Congress:

    HD Industries. Land use. Labor

  • Dewey Decimal Classification:

    338.47 Services & products

Citation

Beira, E., Peck, F. & Cabras, I. (2006). ICT and contact centre development in two contrasting peripheral areas: the role and significance of the public sector.

Keywords

ICT: contact centres; public sector; regional economics; local communities;

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