Research Output

Understanding the 'E-Petitioner'.

  Purpose: This article considers the ways in which large-scale e-participation projects can be evaluated. It argues that existing evaluation approaches can be improved upon by taking a closer look at the characteristics of the users of such systems, by estimating their self-efficacy. Design/methodology/approach: Literature review is followed by the development of relevant research questions, and an assessment of points at which relevant and useful data can be collected in a petitioning process. Findings: Data relating to self-efficacy, while not simple to collect, can add much to the evaluation process, and has the potential to result in more effective projects and systems. Research limitations: The findings are specific to one project, EuroPetition, which will allow the co-ordination and submission of cross-border pan-European petitions. Originality/value: The article represents the first attempt to integrate perspectives derived from social cognitive theory to the evaluation of a large e-participation project. Self efficacy is discussed in terms of both computer self-efficacy and political self-efficacy.

  • Type:

    Article

  • Date:

    30 November 2010

  • Publication Status:

    Published

  • Publisher

    Emerald

  • DOI:

    10.1108/17506161111173577

  • ISSN:

    1750-6166

  • Library of Congress:

    JS Local government Municipal government

Citation

Cruickshank, P. & Smith, C. F. (2010). Understanding the 'E-Petitioner'. Transforming government : people, process and policy. 5, 319-329. doi:10.1108/17506161111173577. ISSN 1750-6166

Authors

Keywords

e-petitions; edemocracy; eparticipation; europetition; international teledemocracy;

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