Research Output

When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure.

  Based on the results of a study conducted jointly by Edinburgh Napier University and TFPL, this paper will discuss the main risks and opportunities of the adoption of social computing tools within organizations for collaborative work purposes as perceived by information and knowledge management professionals. A comparative analysis of the value of particular tools will be set against the context of evolving organisational information infrastructures and levels of tool adoption. Opportunities for information and knowledge management professionals to contribute in the development of environments conducive to the exploitation of social computing tools within the workplace will also be discussed.

  • Type:

    Other

  • Publication Status:

    Unpublished

Citation

Hall, H. When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure.. Presented at Innovation in e-information, Manchester, UK. (Unpublished)

Authors

Keywords

social computing technology; information exchange; social networking; blogs; wikis; instant messaging; information and knowledge management; web2.0;

Available Documents