Steve enables continuous improvement in Edinburgh Napier University, where he works as an internal consultant.
In his role he facilitates and runs interventions, from "process reviews" to more tailored workshops; convenes an internal community of practice; and delivers support and advice informally and formally in terms of consultancy, coaching and training.
Externally to the University he chairs Lean HE, the international organisation for continuous improvement in universities (see: www.leanhe.org.
In previous roles he established the "Lean team" in the University of St Andrews and co-designed the Lean "St Andrews Model".
In 2016 he authored "Lean Universities" in Routledge’s Companion to Lean Management.