Research Output

360° feedback process: performance, improvement and employee career development

  360° feedback processes have gained popularity as a performance management and career development tool in contemporary organisations. This monograph explores the nature of 360° feedback, investigates the factors which have influenced its emergence and contrasts it with more traditional performance management processes used by organisations. It specifically identifies the benefits and problems associated with 360° feedback in the context of management of performance and employee career development. The monograph considers the issues surrounding different sources of feedback, i.e. peer, subordinate and self. The monograph concludes with a discussion of the issues pertaining to the use of multi‐rater feedback as a tool for performance improvement and career development.

  • Type:


  • Date:

    01 January 2001

  • Publication Status:


  • DOI:


  • Library of Congress:

    HD28 Management. Industrial Management

  • Dewey Decimal Classification:

    658 General management


McCarthy, A. M., & Garavan, T. N. (2000). 360° feedback process: performance, improvement and employee career development. Journal of European industrial training, 25(1), (5-32). doi:10.1108/03090590110380614



Appraisals, Feedback, Performance management, Employee development

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