Research Output
A Flexible Toolkit for Evaluating Person-Centred Digital Health and Wellness at Scale
  The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called ‘Normalization Process Theory’. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.

  • Date:

    02 July 2016

  • Publication Status:


  • DOI:


  • Library of Congress:

    RA Public aspects of medicine

  • Dewey Decimal Classification:

    610 Medicine & health


O’Donnell, C. A., O’Connor, S., Devlin, A. M., Mair, F. S., McGee-Lennon, M., Bouamrane, M., …Mair, F. (2016). A Flexible Toolkit for Evaluating Person-Centred Digital Health and Wellness at Scale. In Advances in Human Factors and Ergonomics in Healthcare. , (105-118).


Health informatics, eHealth, digital health, telemedicine, implementation, evaluation

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