Research Output
A Functional Model of Interacting Systems: A Semiotic Approach
  Recent developments in Human-Computer Interaction (HCI), Computer Supported Cooperative Work (CSCW) and Distributed Artificial Intelligence (DAI) share a common problem: communication. We are moving towards a situation of multiple interacting systems. Some of these systems will be humans, others will be “intelligent” agents and still others will be “dumb” devices. Agents may be human or software systems. Unless we are clear as to the capabilities of these systems, serious misunderstandings and impoverished HCI will result. This chapter seeks to provide the basis of a theory of interaction within which communication can be understood and the capabilities of systems to communicate are brought to the foreground

  • Date:

    31 December 1994

  • Publication Status:


  • Publisher

    Springer London

  • DOI:


  • Library of Congress:

    QA76 Computer software

  • Dewey Decimal Classification:

    004 Data processing & computer science


Benyon, D. (1994). A Functional Model of Interacting Systems: A Semiotic Approach. In J. Connolly, & E. Edmonds (Eds.), CSCW and Artificial Intelligence; Computer Supported Cooperative Work, 105-125. Springer Verlag.



Semantic content, functional model, spatial ability, semantic system, computer support cooperative work ,

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