Research Output
A manufacturing framework for capability-based product-service systems design
  Manufacturers aim to design product-service systems (PSS) which integrate services with products to attain sustained competitive advantage from a life cycle perspective. PSS design should be customer-adjusted solutions which are aligned to integrated stakeholders' capabilities, a subject which the extant literature has not sufficiently addressed. This paper proposes a systematic framework for the PSS solution provider to address this aim and operationalizes this through software developed for PSS design which models stakeholders' individual activities and simulates their occurrences depending on their relations. The framework stresses that integrated stakeholders' capabilities define continuing ability to generate a desired operational outcome for the customers. The paper reports a PSS design case for a laser system manufacturer and then applies the framework to it. The industrial experts' views on this framework reveal that it helps to develop PSS design from a holistic systems approach which facilitates a change in the designer's mindset from product-centric to systems-centric. The level of trust and transparency required for this framework is argued to be absent in most industrial sectors, being one of the foremost limitations for implementation of PSS.

  • Type:


  • Date:

    23 August 2013

  • Publication Status:


  • Publisher

    Springer Netherlands

  • DOI:


  • Cross Ref:


  • Library of Congress:

    TS Manufactures

  • Dewey Decimal Classification:

    670 Manufacturing

  • Funders:

    Engineering and Physical Sciences Research Council


Gokula Vijaykumar, A. V., Komoto, H., Hussain, R., Roy, R., Tomiyama, T., Evans, S., …Williams, S. (2013). A manufacturing framework for capability-based product-service systems design. Journal of Remanufacturing, 3(1), 1-32.



Product-service system, design, framework, simulation, representation

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    A manufacturing framework for capability-based product-service systems design


    © Vasantha et al.; licensee Springer. 2013
    This article is published under license to BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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