Thesis
05 July 2019
Unpublished
HD28 Management. Industrial Management
658 General management
Edinburgh Napier Funded
Orozco Vidal, A. An Exploration of Leadership Practices in Scotland’s Contact Centre Industry. (Thesis). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/Output/2086464
Research StudentBusiness School
A.OrozcoVidal@napier.ac.uk
leadership practices; contact centres; transformational leadership; hybrid leadership
5MB