An investigation of service quality in the healthcare sector: a study of an independent private physiotherapy practice
Citation
Gow, A. H. An investigation of service quality in the healthcare sector: a study of an independent private physiotherapy practice. (Thesis). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/id/eprint/6910
Authors
Keywords
Public services; custommer care; quality and practice; customer perception; expectation
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